Lyndall F. Urwick: The Manager’s Span of Control

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Abstract

There is no question that in the last quarter century the work load of the executive has greatly increased. The top management man has new functions that he cannot possibly delegate completely; take, for instance, his new responsibilities in public relations and industrial relations. Businesses have grown in size, in complexity, and in geographical coverage; the duties and problems of the top executive have increased commensurately.

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